Authentication issue on Manage web site
Incident Report for Global Cash Card
Authentication systems for have been functioning properly and no further issues have been observed. We will keep a watchful eye on this process and create a new notification if any additional issues arise.
Posted Aug 20, 2018 - 11:30 PDT
The service provider appears to have resolved the issue with multi-factor authentication. We will continue to monitor an ensure no further interruptions occur.
Posted Aug 20, 2018 - 09:41 PDT
We have identified an issue with one of our service providers that facilitates multi-factor authentication for the Manage web site. The vendor is working diligently to correct the issue. We are working on implementing a temporary bypass until the issue has been fully corrected by the provider. An update will be posted one this workaround is in place.
Posted Aug 20, 2018 - 09:20 PDT
This incident affected: Manage Website.