System Maintenance in progress

Incident Report for Global Cash Card

Resolved

Verification of full restoration of services has been completed.

Posted Aug 12, 2018 - 22:49 PDT

Monitoring

The issue has been correct and we are currently confirming that all services have been fully restored.

Posted Aug 12, 2018 - 22:39 PDT

Identified

The issue has been identified and services should be fully restored shortly.

Posted Aug 12, 2018 - 22:21 PDT

Investigating

Global Cash Card is currently investigating an issue that is causing some applications to be unavailable currently. Affected applications include Cardholder and Manage web sites, API, and SFTP services.

Posted Aug 12, 2018 - 22:04 PDT

This incident affected: API, Cardholder Website, Manage Website, and SFTP Services.