Phone lines down

Incident Report for Global Cash Card

Resolved

This incident has been resolved.
Posted Jun 06, 2017 - 07:11 PDT

Update

The phone lines for customer service have been restored. We will continue to monitor.
Posted Jun 05, 2017 - 23:40 PDT

Investigating

We are working on restoring phone services to our call centers. We apologize for the inconvenience and will post another message once the issue has been resolved.
Posted Jun 05, 2017 - 22:42 PDT
This incident affected: IVR and Call Center.